In the Loop is a podcast for leaders who want to drive performance, shape culture, and connect people to what matters most. Uncover common communication challenges leaders face and walk away with practical strategies to overcome them while increasing clarity, engaging others and leading with purpose.
Randy Brown has spent over a decade as an executive career mentor at Butler University’s Lacey School of Business, walking alongside students through the full arc from self-discovery to career launch. Before that, he spent 12 years in human resources at Anthem, navigating 10 acquisitions and learning firsthand what it takes to lead people through constant change. In this conversation with Katherine, Randy shares the leadership philosophy that has guided him through both worlds: get to know the whole person, lead with curiosity before judgment, and take the time to truly connect. He reflects on why today’s generation of students is more resilient and capable than they often get credit for, how a CEO who recorded his messages nine times taught him the value of tone, and why communicating about how you’re going to communicate is the most overlooked first step in any major change.
Additional Resources:
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Key Takeaways:
- You can’t help someone grow until you’ve earned their trust and taken the time to know them as a whole person.
- Curiosity before judgment helps leaders pause, reconsider assumptions, and reach better answers.
- The best communicators think not just about what they’re saying but about how it will sound to the listener.
- In times of major change, the first thing people need to hear is how and when you’ll answer their unanswered questions.
- Today’s generation responds powerfully to caring, and leaders who show genuine interest get that care right back.
Katherine Coble
If you’ve ever felt out of the loop, you know it can be a culture killer, a productivity breaker, and a confusion builder.
Great communication is the operating system of good leadership. And In the Loop is a podcast for leaders who want to drive performance, shape culture, and connect people to what matters most.
Hosted by Katherine Coble, this monthly series uncovers common communication challenges leaders face and offers practical strategies to overcome them. From listening first to speaking with clarity, deciphering change and connecting to values, In the Loop helps leaders create an environment of trust, alignment, and inspiration.
Whether you’re looking for a more effective way to connect with investors, elevate your brand story with customers, or inspire team members to embrace change, clear communication is your best tool in your leadership toolbox.
Each episode is packed with actionable insights and takeaways to help you increase clarity, engage others and lead with purpose.
You know where you’re going. Now you need to bring others into the loop.