Classic management training and techniques focus on the technical aspects of business. These are important, but they’re no substitute for what really creates and sustains value—the people who make it all possible. Lead the People provides you with a roadmap to realizing your full potential as an authentic people leader.
In this episode, futurist, bestselling author, and keynote speaker Jacob Morgan joins the show to challenge today’s assumptions about employee experience. Drawing from his new book, “The 8 Laws of Employee Experience”, Jacob argues that work has drifted into entitlement culture, where accountability is low, standards are blurred, and perks have replaced purpose.
He makes the case for a reset: employee experience is not about yoga rooms or snack bars, but about the mutual exchange of value between people and organizations. From the dangers of abandoning accountability to the need for cultural clarity and resilience, Jacob shares the principles leaders must return to if they want to build future-ready companies.
Key Takeaways:
- Employee experience is about mutual value exchange, not perks .
- Standards, accountability, and responsibility must return to the workplace.
- Perks like wellness programs can’t replace strong leadership and growth opportunities.
- Culture succeeds when it has clarity and consistency, not when it tries to please everyone.
- The future of work demands resilience, maturity, and purpose at the center.
From Our Sponsor:
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Additional Resources:
Jacob’s book The 8 Laws of Employee Experience: https://www.amazon.com/Employee-Experience-Advantage-Jacob-Morgan/dp/1394273991/
Jacob’s website: https://thefutureorganization.com/
Follow Matt on LinkedIn: https://www.linkedin.com/in/mattpoepsel/
Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/posts/
Learn more about PeopleForward Network: https://www.peopleforwardnetwork.com/
Matt Poepsel, PhD
Classic management training and techniques focus on the technical aspects of business. These are important, but they’re no substitute for what really creates and sustains value—the people who make it all possible.
Lead the People provides you with a roadmap to realizing your full potential as an authentic people leader. In each episode, Dr. Matt Poepsel—aka The Godfather of Talent Optimization—and his guests explore a wide range of leadership topics and trends in an informative and engaging way.
If you’re pressed for time, you prefer practical applications over abstract concepts, you’re seeking a playbook for how to lead, and you want to feel that you’re making tangible progress every day—Lead the People was built just for you.
While the path to becoming an authentic people leader isn’t easy, it’s an effective and extremely rewarding way to make a greater impact in your work and in your life.