Join us for powerful, uplifting and sometimes challenging stories from some of the world’s leading innovators in employee, patient, caregiver, and human experience and gain inspiration from the mo-ments that connected them to their true calling.
In this season finale, Geoffrey interviews Shawn Nason, a maverick in the healthcare industry, discussing the importance of human connection, compassion, and innovative experiences in healthcare. They explore the challenges patients face in navigating the healthcare system, the significance of surprise moments in patient care, and the need for a more compassionate approach in healthcare practices. The conversation emphasizes the necessity of creating extraordinary experiences for patients and the role of empathy in transforming healthcare.
Additional Resources:
Follow Shawn on LinkedIn:
https://www.linkedin.com/in/nasonshawn/ https://shawnnason.com/
Follow PeopleForward Network on LinkedIn: https://www.linkedin.com/company/peopleforward-network/
Learn more about PeopleForward Network: https://peopleforwardnetwork.com/
Key Takeaways:
- Sean Nason is a maverick in healthcare innovation.
- Human connection is vital in a technology-driven world.
- Surprise moments can significantly enhance patient experiences.
- Compassion and empathy are free and essential in healthcare.
- The healthcare system often fails to make processes easy for patients.
Geoffrey P. Smith
Inspired by host Geoffrey P. Smith’s faithful 14-year-old beagle Mo whose unwavering spirit and love lifted his family during challenging times, the Mo-ments of Experience podcast highlights the meaningful mo-ments that shape us, move us, and inspire us to pursue our purpose. Join us for powerful, uplifting and sometimes challenging stories from some of the world’s leading innovators in employee, patient, caregiver, and human experience and gain inspiration from the mo-ments that connected them to their true calling.
